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外贸邮件常用语清单 教你流程化梳理外贸工作( 四 )

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We hope our efforts could help you win this tender,and hope to hear from you soon!
Sincerely,
Jack
客户确认订单让发形式发票（10）
Dear John,
Thanks for your order.
As requested,I am attaching the Proforma Invoice here in this mail,please take a view of it.
By the way,do you need us to book the shipment for you?If yes,please kindly let me know the name of your destination port,we will check the freight cost for you.
Looking forward to hearing from you soon!
Sincerely,
Jack
客户说定金已付（11）
Dear John,
Thanks a lot for sending us the bank slip,we will check with our bank and let you know immediately once we receive it.
Have a nice day!
Sincerely,
Jack
询问相关装运信息（12）
Dear John,
How are you today!
Deposit received,thanks.We are arranging the production now,and will keep you updated about the progress.
By the way,please let us know the below information for arranging the shipment later on.
1.Please let us know the name and contact information of both the Consignee and Notify party,these information will be shown on B/L.
2.We will send Commercial Invoice,Packing List and B/L to you,what other documents do you need us to provide?
3.Please let us know your receipt address for the shipping documents.
Looking forward to hearing from you soon.
Sincerely,
Jack
通知客户支付余款（13）
Dear John,
Your order is expected to be ready for shipment around 20th Oct.
Please kindly check and make the balance payment with the below details:
Total$39,860.00
Paid$3,200
Balance$36,660.00
Looking forward to hearing from you soon.
Sincerely,
Jack
反馈订舱情况（14）
订舱后反馈订舱情况，告知客户预计装柜日期和ETD（预计开船日期）
Dear John,
We have booked the shipment today,the goods will be loaded into container in our factory on 21th oct,the shipment date has been scheduled on 25th Oct.
I will send you the loading photos after the loading in factory,and will keep you updated about the shipment.
Sincerely,
Jack
装柜当天（15）
装柜当天发议付单付草本给客户，并让其确认内容
Dear John,
Enclosed please find the draft copy of the shipping documents,please check and let me know if they are ok.
Waiting for your information.
Sincerely,
Jack
开船当天（16）
开船当天告知客户实际开船日期和预计到达日期（ETA)，以及清关单据预计寄送日期 。
Dear John,
The shipment has been made on 28th October,and the ETA is 25th November.
We are working on the shipping documents now,and they are expected to be sent to you on 2nd November.
Sincerely,
Jack
网上跟踪单据（17）
网上跟踪单据是否签收，并和客户确认
Dear John,
Today I have tracked the shipping documents on DHL website and found that they have been signed by“Donald Trump”.Have you receive it?
In case you have any questions,please let me know.
Sincerely,
Jack
询问客户是否提到货（18）
Dear John,
Have you received the goods?
If you have any questions or problem with this shipment,please feel free to let us know.
Sincerely,
Jack
上述模板仅供参考，具体应用在自己的工作可以根据自己的行业、公司、产品情况以及自身的经验判断进行调整和完善，做出一套适用于自己的邮件模板，从而让你在以后每一次与客户进行邮件沟通的时候都能够高效省时，最大程度上提升你的客户开发跟进工作的整体效率和效果 。
在这个前期制定过程中，需要花费较多的时间和精力，因为你需要不断的优化打磨 。但是一旦你制定完善后，你就可以固化流程，后期不仅可以提高你的工作质量，还能规避犯错风险 。终极目的是帮助自己建立工作流程标准化作业 。

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